Privacy Policy

Effective under European Regulation 2016/679 (GDPR) and UK Data Protection Legislation

This Privacy Policy explains how VYRIXCON LTD collects, uses, stores, shares, and maintains your personal information when you use our services through our website. It also explains your data protection rights.

1. Data Controller

VYRIXCON LTD
Address: Apt. Hamill House, 112–116 Chorley New Road, Bolton, United Kingdom, BL1 4DH
Contact Number: +44 1253 260274
Email: support@codexframe.com

We take your privacy seriously and act as the “controller” of your personal data.

You have the right to object to our processing of your personal data for legitimate business interests or direct marketing (including related profiling).

2. Personal Data We May Collect and Why

Personal data means any information that identifies you directly (e.g., name) or indirectly (e.g., your use of our services).

We may collect:

  • Contact details: Name, email address, and telephone number for communication and service provision.

  • Correspondence: Any additional personal data you provide through communication channels.

  • Survey responses: Information you share when participating in surveys.

  • Transaction details: Information related to purchases or transactions.

  • Details of visits to our Site: Traffic data, location data, communication data, and accessed resources.

We do not store your debit/credit card details.

3. Cookies

What Are Cookies?

Cookies are small files stored on your computer or device to help websites remember your visit and preferences. Most websites use cookies.

Types of Cookies Used

  • Essential Cookies: Required for site functionality (e.g., account login).

  • Analytics Cookies: Help us understand user engagement and site performance.

  • User Cookies: Remember user preferences for a personalized experience.

  • Interest-Based Advertising Cookies: Allow ads relevant to your interests to be shown.

Rejecting or Opting Out of Cookies

You can disable cookies in your browser settings. However, doing so may limit your access to certain parts of the website.

For more information:

4. How We Use Your Personal Data

We use your personal data to:

  • Provide requested products and services.

  • Send service communications and updates (e.g., changes to Terms & Conditions).

  • Send direct marketing communications, where consented.

  • Track website usage via cookies for improvement and personalization.

  • Provide and improve customer support.

  • Maintain accurate records.

  • Respond to enquiries, complaints, or disputes.

  • Prevent fraud and comply with legal obligations.

5. Legal Grounds for Processing

We process your data based on one or more of the following legal grounds:

a. Consent

Used for:

  • Marketing communications about our products and services.

  • Sharing information with trusted business partners.

  • Conducting marketing research.

b. Contractual and Legal Obligations

Required for:

  • Providing products and services.

  • Communicating about changes or service updates.

  • Providing customer support.

  • Compliance with laws (e.g., fraud prevention).

c. Legitimate Business Interests

Used to:

  • Personalize and improve services.

  • Understand and enhance customer experience.

  • Manage operations and training.

  • Maintain internal records and ensure legal compliance.

6. Sharing Your Personal Data

We may share your personal data with:

  • Suppliers and service providers acting as “processors” on our behalf.

  • Law enforcement or regulatory bodies when required by law.

  • Business partners, with your consent, for marketing purposes.

In some cases, data may be transferred outside the European Economic Area (EEA).
We ensure such transfers are secure and compliant with GDPR using standard contractual clauses and confidentiality measures.

7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected.

Retention depends on:

  • Legal obligations.

  • Statute of limitations.

  • Potential or actual disputes.

  • Regulatory guidelines.

Once data is no longer required, it is securely erased from our systems.

8. Your Data Protection Rights

If you are an EEA resident, you have the following rights:

  • Access, correction, and deletion of your personal information.

  • Object to processing based on legitimate interests.

  • Restrict processing or request data portability.

  • Opt-out of marketing communications anytime.

  • Withdraw consent (does not affect prior lawful processing).

  • Complain to your local data protection authority.

We respond to all data rights requests in accordance with applicable law.

If your personal information changes, please contact us to update our records.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@codexframe.com
Phone: +44 1253 260274

Our customer support team will respond within 24 hours of receiving your request.